1. Define the job
We start from a workflow problem, not a feature checklist copied from a homepage.
A shorter public version of our method. For the long write-up, see How we test and rank software.
We start from a workflow problem, not a feature checklist copied from a homepage.
Whenever possible we live in the product — calls, docs, drafts, and the boring admin.
Scores reflect fit. We name who should skip a tool, not only who should buy it.
Affiliate links may appear in reviews. They are disclosed and do not purchase rankings. See the affiliate disclosure.